Describe how aftermarket parts manufacturers and distributors can increase their efficiencies in the market

  • Describe how aftermarket parts manufacturers and distributors can increase their efficiencies in the market

    Uploaded on: 19/02/2020

    1. Topic: Aftermarket Competitiveness (20 marks)
    Describe how aftermarket parts manufacturers and distributors can increase their efficiencies in the market. Consider the following.
    a) What are the challenges and opportunities?
    b) What changes or practices could be implemented?
    c) What could be the possible implications or outcomes of these implementations?
    d) What specific ideas could “mom and pop” aftermarket companies consider and implement in order to remain competitive?

    2. Topic: Consumers interaction and experience with new technology (25 marks)
    Describe the implications for both aftermarket companies and their consumers when consumers interact and experience new technology. How will this affect the following?
    a) Effect of new technology trends on the ability for the aftermarket to provide ongoing support to the customer
    b) Aftermarket inventory selection and forecasting
    c) Aftermarket provider human resource issues
    d) Aftermarket provider approach to specific consumer demographics
    e) Customer response and reaction towards aftermarket provider

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